Tribu Tulum

Privacy Policy

Last updated: October 8, 2026

At Tribu Tulum, we respect your privacy and are committed to protecting your personal data. This policy describes how we collect, use and protect your information.

1. Information We Collect

We collect the following types of information:

  • Contact information (name, email, phone)
  • User profile information
  • Browsing and platform usage data
  • Business information (for business accounts)

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Communicate with you about your account
  • Send updates and promotions (with your consent)
  • Analyze how the platform is used
  • Comply with legal obligations

3. Sharing Information

We do not sell or rent your personal information. We may share data with:

  • Service providers that help us operate the platform
  • Advertising and measurement platforms (Google, Meta) to measure the effectiveness of our ads, under the terms of section 6
  • Affiliate networks (Awin): some links to third-party sites carry the label “Affiliate link”. If you buy through one of them, Tribu Tulum may earn a commission from the advertiser at no extra cost to you; Awin records the click and the purchase on the advertiser’s site to attribute it, and we do not send it your name, email or phone number
  • Authorities when required by law
  • Others, with your explicit consent

4. Data Security

We implement technical and organizational security measures to protect your data against unauthorized access, loss or alteration.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request the deletion of your data
  • Object to the processing of your data
  • Withdraw your consent at any time

6. Cookies and measurement

We use cookies and similar technologies to make the platform work, to measure its use with Google Analytics, and to measure the effectiveness of our ads with the Meta Pixel and the Meta Conversions API. When you contact a business on WhatsApp, click to buy tickets for an event or on an affiliate link, verify ownership of a business or pay for a plan, we share with Meta Platforms the type of action, the page, your IP address, your browser identifier and, where applicable, your email or phone number irreversibly encrypted (SHA-256 hash). Meta uses them to attribute and measure ads; we do not sell your data to Meta. We also keep, for 30 days, the campaign parameters (UTM) you arrived with.

You can block or delete these cookies in your browser settings and manage the ads you see in Meta's ad preferences. To object to this processing, write to us at shaman@tributulum.com.

7. Changes to this Policy

We may update this policy from time to time. We will notify you of significant changes through our website or by email.

8. Contact

If you have questions about this policy, contact us at: shaman@tributulum.com